All international orders are shipped with FedEx. If possible we ship with FedEx Priority without an extra charge. NL and EU orders are shipped with TNT Parcels.
When your order has been shipped you will receive an e-mail with a personal tracking code. All packages are shipped insured.
– The Netherlands: €5 (Free shipping on orders > €50 )
– European Union: €10 (Free shipping on orders > €150 )
– Outside EU: €20 (Free shipping on orders > €200)
Customers outside EU get a 21% Tax discount when ordering on our site, this discount will be automatically applied based on your selected country at the checkout.
Customers located in the United States can order up to $800 USD eligible for duty- and tax-free importation. This will be automatically be applied on your order, no further action is required while ordering.Read more here.
South Korean customers:
Customers located in South Korea can benefit from the EU-South Korea FTA deal, which removes all import charges. Please contact us after ordering and we will add the needed info on your invoice. Read more here.
See below for specified country list
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (excl. Faroe Island and Greenland), Estonia, Finland, France (incl. Corsica and Monaco), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal (incl. Azores and Madeira), Romania, Slovakia, Slovenia, Spain (incl. Balearic Islands, excl. Canary Islands), Sweden, United Kingdom (excl. Gibraltar and Canal Islands).
Rest of the world like: United-States, Russia, China, Japan, Hong-Kong, Australia, New-Zealand, South-Korea, Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Greenland, Iceland, Channel Islands, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland and all other countries not mentioned in EU category.
Find information about returns and exchanges.
Returns & Exchange:
If you are not satisfied with your purchase can send it back within 14 days after reception of the good(s) (Sale items can be returned as well!). Please note: returns are for own account. Products must be returned in unworn, unwashed and undamaged condition in the same packaging as received. Please fill in the return & exchange form that came along with your order and return the package as soon as possible. You can return the product to the following address:
Ziekerstraat 165 – 167
6511 LG Nijmegen
After receiving the returned product(s), you’ll get an e-mail that we received your returned item. We will refund the purchase amount of the returned product(s) to your bankaccount within 30 days. If your purchased product is not worn or damaged you will always get your money back!
When upon arrival your product shows factory defects or if we shipped the wrong color, size or any other fault on our behalf we will pay for the return transport costs, or credit for the made shipping cost to your bankaccount within 30 days. In all other cases you will have to pay for the transport costs of the returned good(s), unless agreed otherwise.
In case of an exchange and the desired product is not available you will receive a credit memo which has to be redeemed within 3 months. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport. For further questions about returns, exchanges and refunds please contact us at any time by mail: [email protected] We will reply within 24 hours.